{"id":97742,"date":"2020-05-26T11:04:47","date_gmt":"2020-05-26T00:04:47","guid":{"rendered":"http:\/\/smartoffice.com.au\/?p=97742"},"modified":"2020-05-26T11:04:47","modified_gmt":"2020-05-26T00:04:47","slug":"optus-links-arms-cisco-new-contact-centre-offering","status":"publish","type":"post","link":"https:\/\/staging.strixdevelopment.net\/smartoffice\/2020\/05\/26\/optus-links-arms-cisco-new-contact-centre-offering\/","title":{"rendered":"Optus Links Arms With Cisco In New Contact Centre Offering"},"content":{"rendered":"<div>\n<p><span lang=\"en-GB\">SYDNEY: Optus is looking to strengthen its appeal to business customers via a new deal set up with Cisco. It is offering a service based on Cisco\u2019s cloud-based Webex contact centre technology. This is said to improve contact-centre performance and customer experience.<\/span><\/p>\n<\/div>\n<div>\n<p><span lang=\"en-GB\">Says Cisco exec Jamie Romanin: \u201cCisco is the first vendor to provide a fully integrated cloud collaboration platform which includes calling, contact centre, teams and meetings capability, all four of which form up our Webex solutions platform \u2026<\/span><\/p>\n<\/div>\n<div>\n<p><span lang=\"en-GB\">\u201cOur 20-year partnership will help more Australian companies accelerate their journey to cloud, by tapping into the global, scalable and reliable Webex collaboration and contact centre platforms.\u201d<\/span><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>SYDNEY: Optus is looking to strengthen its appeal to business customers via a new deal set up with Cisco. It is offering a service based on Cisco\u2019s cloud-based Webex contact centre technology. This is said to improve contact-centre performance and customer experience. Says Cisco exec Jamie Romanin: \u201cCisco is the first vendor to provide a &#8230; <a title=\"Optus Links Arms With Cisco In New Contact Centre Offering\" class=\"read-more\" href=\"https:\/\/staging.strixdevelopment.net\/smartoffice\/2020\/05\/26\/optus-links-arms-cisco-new-contact-centre-offering\/\" aria-label=\"Read more about Optus Links Arms With Cisco In New Contact Centre Offering\">Read more<\/a><\/p>\n","protected":false},"author":47,"featured_media":97743,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[153,27,20,25,26],"tags":[235,236,237,147],"class_list":["post-97742","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-content-and-downloads-archive","category-internet","category-sales-marketing","category-services","category-technology","tag-cisco","tag-optus","tag-partnership","tag-sydney"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Optus Links Arms With Cisco In New Contact Centre Offering - Smart Office<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/staging.strixdevelopment.net\/smartoffice\/2020\/05\/26\/optus-links-arms-cisco-new-contact-centre-offering\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Optus Links Arms With Cisco In New Contact Centre Offering - Smart Office\" \/>\n<meta property=\"og:description\" content=\"SYDNEY: Optus is looking to strengthen its appeal to business customers via a new deal set up with Cisco. It is offering a service based on Cisco\u2019s cloud-based Webex contact centre technology. This is said to improve contact-centre performance and customer experience. Says Cisco exec Jamie Romanin: \u201cCisco is the first vendor to provide a ... 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