{"id":90456,"date":"1999-12-31T00:31:00","date_gmt":"1999-12-30T13:31:00","guid":{"rendered":"http:\/\/smartoffice.com.au\/call-for-legal-action-after-harvey-norman-refuses-to-deliver-advertised-discounts-to-hundreds-of-consumers\/"},"modified":"1999-12-31T00:31:00","modified_gmt":"1999-12-30T13:31:00","slug":"call-for-legal-action-after-harvey-norman-refuses-to-deliver-advertised-discounts-to-hundreds-of-consumers","status":"publish","type":"post","link":"https:\/\/staging.strixdevelopment.net\/smartoffice\/1999\/12\/31\/call-for-legal-action-after-harvey-norman-refuses-to-deliver-advertised-discounts-to-hundreds-of-consumers\/","title":{"rendered":"Call For Legal Action After Harvey Norman Refuses To Deliver Advertised Discounts To Hundreds Of Consumers"},"content":{"rendered":"<p>They love spruiking so called &#8220;Massive Discount Sales&#8221;, but when consumers responded recently to a Harvey Norman offer, the big retailer took their money and then refused to give them the cheap price the goods were advertised for.<\/p>\n<div><span style=\"font-family: sans-serif; font-size: 13.3333px;\">Now consumers are being urged to sue the big retailer with one litigant claiming that Harvey Norman actions are &#8220;unlawful&#8221;.&nbsp;<\/span><\/div>\n<div><font face=\"sans-serif\"><span style=\"font-size: 13.3333px;\"><br \/><\/span><\/font><\/div>\n<div><font face=\"sans-serif\"><span style=\"font-size: 13.3333px;\">Customers who believed they picked up dirt-cheap furniture deals in a Harvey Norman online sale say extra payments due to be deducted from their accounts have shot up.<\/span><\/font><\/div>\n<div><font face=\"sans-serif\"><span style=\"font-size: 13.3333px;\"><br \/><\/span><\/font><\/div>\n<div><font face=\"sans-serif\"><span style=\"font-size: 13.3333px;\">The debacle surrounding the launch of Harvey Norman&#8217;s &#8220;New Zealand&#8217;s Biggest Retail Sale&#8221; intensified when the company confirmed it would not honour the deals.<\/span><\/font><\/div>\n<div><font face=\"sans-serif\"><span style=\"font-size: 13.3333px;\"><br \/><\/span><\/font><\/div>\n<div><font face=\"sans-serif\"><span style=\"font-size: 13.3333px;\">Hundreds of super-cheap online deals on pricey furniture products were taken up between midnight and 8am by consumers.&nbsp;<\/span><\/font><\/div>\n<div><font face=\"sans-serif\"><span style=\"font-size: 13.3333px;\"><br \/><\/span><\/font><\/div>\n<div><font face=\"sans-serif\"><span style=\"font-size: 13.3333px;\">The near-330 people who took up the deals were later advised by email that the prices were the result of a &#8220;genuine error&#8221;.<\/span><\/font><\/div>\n<div><font face=\"sans-serif\"><span style=\"font-size: 13.3333px;\"><br \/><\/span><\/font><\/div>\n<div><font face=\"sans-serif\"><span style=\"font-size: 13.3333px;\">&#8220;All sales made during this period cannot be honoured,&#8221; Harvey Norman wrote. &#8220;Our website terms and conditions state that we may accept or reject any offer to purchase made by you and that we have the right to correct any errors.&#8221;<\/span><\/font><\/div>\n<div><font face=\"sans-serif\"><span style=\"font-size: 13.3333px;\"><br \/><\/span><\/font><\/div>\n<div><font face=\"sans-serif\"><span style=\"font-size: 13.3333px;\">Now Litigant Graham McCready is calling on customers affected by a botched Harvey Norman sale to file a private prosecution against the company.<\/span><\/font><\/div>\n<div><font face=\"sans-serif\"><span style=\"font-size: 13.3333px;\"><br \/><\/span><\/font><\/div>\n<div><font face=\"sans-serif\"><span style=\"font-size: 13.3333px;\">Customers have been offered a refund and $100 voucher, but Mr McCready insists the company must honour the original deal.<\/span><\/font><\/div>\n<div><font face=\"sans-serif\"><span style=\"font-size: 13.3333px;\"><br \/><\/span><\/font><\/div>\n<div><font face=\"sans-serif\"><span style=\"font-size: 13.3333px;\">&#8220;We take the position that that&#8217;s basically getting into the area of theft and fraud, it&#8217;s totally unlawful,&#8221; says Mr McCready.<\/span><\/font><\/div>\n<div><font face=\"sans-serif\"><span style=\"font-size: 13.3333px;\"><br \/><\/span><\/font><\/div>\n<div><font face=\"sans-serif\"><span style=\"font-size: 13.3333px;\">He says customers who have been charged more than the advertised price should contact their bank and file a fraud complaint against Harvey Norman on the grounds that the transaction is in dispute and no goods have been delivered.<\/span><\/font><\/div>\n<div><font face=\"sans-serif\"><span style=\"font-size: 13.3333px;\"><br \/><\/span><\/font><\/div>\n<div><font face=\"sans-serif\"><span style=\"font-size: 13.3333px;\"><br \/><\/span><\/font><\/div>\n<div><font face=\"sans-serif\"><span style=\"font-size: 13.3333px;\">&#8220;The private prosecutor is prepared to act for customers in these circumstances to file a private prosecution against the CEO of Harvey Norman under the New Zealand Crimes Act.&#8221;<\/span><\/font><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>They love spruiking so called &#8220;Massive Discount Sales&#8221;, but when consumers responded recently to a Harvey Norman offer, the big retailer took their money and then refused to give them the cheap price the goods were advertised for.<\/p>\n","protected":false},"author":42,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[28,671],"tags":[],"class_list":["post-90456","post","type-post","status-publish","format-gallery","hentry","category-archive","category-ebusiness","post_format-post-format-gallery"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Call For Legal Action After Harvey Norman Refuses To Deliver Advertised Discounts To Hundreds Of Consumers - Smart Office<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/staging.strixdevelopment.net\/smartoffice\/1999\/12\/31\/call-for-legal-action-after-harvey-norman-refuses-to-deliver-advertised-discounts-to-hundreds-of-consumers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Call For Legal Action After Harvey Norman Refuses To Deliver Advertised Discounts To Hundreds Of Consumers - Smart Office\" \/>\n<meta property=\"og:description\" content=\"They love spruiking so called &quot;Massive Discount Sales&quot;, but when consumers responded recently to a Harvey Norman offer, the big retailer took their money and then refused to give them the cheap price the goods were advertised for.\" \/>\n<meta property=\"og:url\" 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