{"id":89871,"date":"1999-12-31T00:58:00","date_gmt":"1999-12-30T13:58:00","guid":{"rendered":"http:\/\/smartoffice.com.au\/web-shopping-the-norm\/"},"modified":"1999-12-31T00:58:00","modified_gmt":"1999-12-30T13:58:00","slug":"web-shopping-the-norm","status":"publish","type":"post","link":"https:\/\/staging.strixdevelopment.net\/smartoffice\/1999\/12\/31\/web-shopping-the-norm\/","title":{"rendered":"Web Shopping The &#8220;Norm&#8221;"},"content":{"rendered":"<p>Internet shopping at &#8220;critical tipping point&#8221; as it enters mainstream, warns researchers<\/p>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n<p><font face=\"sans-serif\" size=\"2\">Aussie consumers spend almost $285 a month on the web &#8211; mainly on electronics, travel and food products.&nbsp;<\/font><\/p>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\">After 10 years of growth, internet shopping finally reached &#8220;mainstream&#8221; status&nbsp;<span style=\"font-size: 10pt;\">for the first time<\/span><span style=\"font-size: 10pt;\">&nbsp;in the first quarter 2013, says Roy Morgan &#8216;<\/span><font face=\"sans-serif\" size=\"2\">State of the Nation Report&#8217;.&nbsp;<\/font><span style=\"font-size: 10pt;\">&nbsp;<\/span><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\">In fact, Australian consumers who don&#8217;t buy online are now in the &#8220;minority&#8221;.<\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\">Internet shopping is growing four times faster as traditional bricks and mortar retailers. Online sales grew 12% in the last year to an all-time record $24.3 billion, while t<span style=\"font-size: 10pt;\">otal sales rose just over 3%.&nbsp;<\/span><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\">However, traditional store sales are still much bigger &#8211; $258.4bn, compared to $24.3bn spent online.&nbsp;<\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\">The average internet shopper spends $285 a month, &nbsp;mostly on Travel, Entertainment &amp; Leisure, Electronics, Fashion and Food &amp; Beverages.<\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\">JB Hi-fi <a href=\"http:\/\/www.smarthouse.com.au\/home_office\/industry\/G3S4H4R7.aspx\">online sales soared 40%<\/a> in the last quarter and web visitor numbers swelled to 1 million weekly &#8211; up 31% &#8211; making it one of the most visited sites in Australia. <span style=\"font-size: 10pt;\">However, JB&#8217;s online sales still account for only 2% of total sales.&nbsp;<\/span><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\">Swelling online traffic is also cutting in-store foot fall,&nbsp;<span style=\"font-size: 10pt;\">Roy Morgan Research shows.&nbsp;<\/span><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\">One in 4 online shoppers now visit&nbsp;stores less, compared to 10% in 2003.&nbsp;<\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\">&#8220;Annual online sales now total over $24 billion, with year-on-year percentage growth still in the double digits,&#8221; says&nbsp;<span style=\"font-size: 10pt;\">Michele Levine, CEO, Roy Morgan Research.&nbsp;<\/span><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\">\n<div class=\"NFBreak\" style=page-break-before: always contenteditable=\"false\">&nbsp;<\/div>\n<p>&#8220;The internet continues to transform Australians&#8217; shopping habits: more people shop online; they spend more; they buy products across more categories; and they visit stores less often.&#8221;<\/p><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\">However, &#8220;security and trust are still unresolved issues for online retailing,&#8221; warns&nbsp;<span style=\"font-size: 10pt;\">Levine.<\/span><span style=\"font-size: 10pt;\">&nbsp;More than half of all Australians still don&#8217;t feel comfortable giving their credit card details online. &nbsp;<\/span><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><span style=\"font-size: 10pt;\"><br \/><\/span><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><span style=\"font-size: 10pt;\">Almost two out of three consumers buy from retailers they know and one fifth only buy from Aussie online retailers only.<\/span><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\">Roy Morgan Research<span style=\"font-size: 10pt;\">&nbsp;interviews over<\/span><span style=\"font-size: 10pt;\">&nbsp;50,000<\/span><span style=\"font-size: 10pt;\">&nbsp;consumers every year.&nbsp;<\/span><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Internet shopping at &#8220;critical tipping point&#8221; as it enters mainstream, warns researchers<\/p>\n","protected":false},"author":41,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[28,27],"tags":[],"class_list":["post-89871","post","type-post","status-publish","format-gallery","hentry","category-archive","category-internet","post_format-post-format-gallery"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - 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