{"id":89802,"date":"1999-12-31T00:11:00","date_gmt":"1999-12-30T13:11:00","guid":{"rendered":"http:\/\/smartoffice.com.au\/oz-biggest-e-tailer-therell-be-less-online-players-in-5-years\/"},"modified":"1999-12-31T00:11:00","modified_gmt":"1999-12-30T13:11:00","slug":"oz-biggest-e-tailer-therell-be-less-online-players-in-5-years","status":"publish","type":"post","link":"https:\/\/staging.strixdevelopment.net\/smartoffice\/1999\/12\/31\/oz-biggest-e-tailer-therell-be-less-online-players-in-5-years\/","title":{"rendered":"OZ Biggest E-tailer: &#8220;There&#8217;ll Be Less Online Players In 5 Years&#8221;"},"content":{"rendered":"<p>The skies are far from Gray as etailer is now the biggest pure player after purchasing OO.com.au, but predicts major consolidation.<\/p>\n<div><span style=\"font-size: 10pt;\"><br \/><\/span><\/div>\n<p><span style=\"font-size: 10pt;\">Grays Australia yesterday announced it had purchased online department store OO.com.au for an undisclosed sum.&nbsp;<\/span><\/p>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\">&#8220;The purchase gives us the scale we were looking for,&#8221;<span style=\"font-size: 10pt;\">&nbsp;<\/span><span style=\"font-size: 10pt;\">says Cameron Poolman, Grays CEO, in an interview with CN.<\/span><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n<div><span style=\"font-family: sans-serif; font-size: 10pt;\">&#8220;There are significant costs associated with running these businesses.&nbsp;<\/span><span style=\"font-family: sans-serif; font-size: 10pt;\">Rolf [R<\/span><font face=\"sans-serif\" size=\"2\">ecklenberg, OO CEO]&nbsp;<\/font><span style=\"font-family: sans-serif; font-size: 10pt;\">and I had been talking for some time.&#8221;<\/span><span style=\"font-family: sans-serif; font-size: 10pt;\">&nbsp;<\/span><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\">The move has turned Grays into the largest pure online player in OZ, now with a total turnover of $350m, with OO adding $50m revenue to the online-only business.&nbsp;<\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\">It also allows Grays which is &#8220;synonymous with discounts&#8221; branch into mainstream retail with a fixed price site, says Poolman.&nbsp;<\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\">\n<table style=\"\" align=\"Center\" border=\"0\" cellpadding=\"4\" cellspacing=\"0\">\n<tbody>\n<tr>\n<td width=\"365\" height=\"162\"><img fetchpriority=\"high\" decoding=\"async\" width=\"365\" height=\"162\" src=\"http:\/\/news.smarthouse.com.au\/resources\/articleimages\/zvxqegzq_embeded_image_1.jpg\" border=\"0\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\">&#8220;Not every consumer likes auction sites,&#8221; such as Grays Online and eBay. &nbsp;<\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><span style=\"font-size: 10pt;\"><br \/><\/span><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><span style=\"font-size: 10pt;\">The acquisition of OO also provides Grays suppliers with another channel for its products. &#8220;<\/span><span style=\"font-size: 10pt;\">Vendors on Grays can now sell on OO.com in a department store environment.&#8221;<\/span><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><span style=\"font-size: 10pt;\"><br \/><\/span><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\">Grays Australia brands include auction sites Grays Online, Outlet, Escape, which sell everything from diamonds, mining and AV equipment and homewares.&nbsp;<\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><span style=\"font-size: 10pt;\"><br \/><\/span><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\">\n<div style=\"font-size: 10pt;\">However, he admits there is &#8220;very little crossover&#8221; between the two sites in terms of consumer demographic.&nbsp;<\/div>\n<div style=\"font-size: 10pt;\"><\/div>\n<div style=\"font-size: 10pt;\">Grays consumers are a little older and are skewed towards males, and &#8220;two thirds of our sales are business products &nbsp;like mining equipment and cars and transport.&#8221;&nbsp;<span style=\"font-size: 10pt;\">OO core demographic, on the other hand, is more the younger, bargain hungry consumers looking to buy the latest electronics and other gear.&nbsp;<\/span><\/div>\n<\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\">Australia is &#8220;unique as it only has 23 million consumers so is tiny when compared to the US.&#8221;<\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\">In terms of pure play retailers &#8220;we had it to ourselves for a while,&#8221; he admits, &#8220;but traditional retailers (Myer, David Jones &amp; Co) are now going online&#8221; all screaming about multi or onmi channel strategies, and going hard on e-commerce.&nbsp;<\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\">Australia&#8217;s online scene will soon be like the US, Grays CEO predicts, with the big retailers accounting for 80% of the market, while pure play etailers like Grays taking the remainder. &nbsp;<\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\">He sees big growth for the traditional retailers and more consolidation for other online businesses maturing and declining.&nbsp;<\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\">&#8220;There will be less businesses online in the future&#8221; and &#8220;a smaller number of pure players&#8230;but there will always be some on the periphery.&#8221;<\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\">&#8220;Large retailers like Woolies and Westfarmers do supply chains very well&#8230;and that is what online is all about.&#8221;&nbsp;<\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\">The predictions that digital sales will double in the next five years seems &#8220;reasonable&#8221; he says. Web sales in Oz currently account for around 6% of total sales so still relatively small.&nbsp;<\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\">So, should we be prepared for rampant discounting on OO?&nbsp;<\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\">Not quite, says Poolman. &nbsp;<\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\">&#8220;We will have more products and more prominent brands but not necessarily more discounting.&#8221;&nbsp;<\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\">&#8220;You always have to have the best products at the best price,&#8221;&nbsp;<\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\">But he says the e-tailer is a large user of freight services so hope to be able to offer consumer cheap delivery options, which is vital.&nbsp;<\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n<div style=\"font-family: sans-serif; font-size: 10pt;\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>The skies are far from Gray as etailer is now the biggest pure player after purchasing OO.com.au, but predicts major consolidation.<\/p>\n","protected":false},"author":41,"featured_media":91987,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[28,27],"tags":[],"class_list":["post-89802","post","type-post","status-publish","format-gallery","has-post-thumbnail","hentry","category-archive","category-internet","post_format-post-format-gallery"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - 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