{"id":89366,"date":"1999-12-31T00:31:00","date_gmt":"1999-12-30T13:31:00","guid":{"rendered":"http:\/\/smartoffice.com.au\/plan-manager-telstra-online-portal-to-eliminate-bill-shockers\/"},"modified":"1999-12-31T00:31:00","modified_gmt":"1999-12-30T13:31:00","slug":"plan-manager-telstra-online-portal-to-eliminate-bill-shockers","status":"publish","type":"post","link":"https:\/\/staging.strixdevelopment.net\/smartoffice\/1999\/12\/31\/plan-manager-telstra-online-portal-to-eliminate-bill-shockers\/","title":{"rendered":"Plan Manager: Telstra Online Portal To Eliminate Bill Shockers"},"content":{"rendered":"

Telstra’s new phone haven manages bill spend and lets users view their usage, meaning bill shockers are a thing of the past.<\/p>\n\n\n\n
<\/a>
Click to enlarge<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

The new online portal, announced today, provides postpaid customers better “visibility and control” of their mobile spend, which they can access directly from their smartphone.<\/p>\n

My Plan Manager, available for all Telstra postpaid’s tells users how much mobile data has been used, how many days left until the next bill and update BigPond settings. <\/p>\n

Customers can also add a mobile data pack and purchase an International roaming data pack for the first time ever, the telco said  on its blog today. <\/p>\n

Additionally, a ‘Daily Data Usage’ tab has also been introduced, which displays a view of all the day’s data activities, to alert of hitting quota ceilings or additional costs.<\/p>\n

This new service is part of Telstra $1 billion makeover plan which includes ramping up its previously abhorrent customer service and comes jsut days after it launched a series of colourful ads in the media. <\/p>\n

Earlier this year, it introduced an anti bill shock system, alerting users who were about to exceed data and plan quotas via text. <\/p>\n

The My Plan Manager is on the “My” Tab on Telstra branded handset and is unmetered within Australia, so no fees for use.<\/p>\n

More Australians than ever are using the mobile internet on their phones, with 61% now accessing the internet on their mobiles daily – making My Plan a handy tool to monitor the data consumption. <\/p>\n

“We recognise that we need to provide you with more convenient ways to deal with Telstra for certain types of transactions – and at times and places that suit you,” Telstra’s Mobile Service Director, Nick Ruddock said. <\/p>\n

 <\/div>\n

And there’s more to come, apparently. “My Plan Manager is Telstra’s first step in delivering a comprehensive series of self help and service management capabilities to use directly from your mobile device.”  <\/p>\n","protected":false},"excerpt":{"rendered":"

Telstra are using a new phone haven that manages bill spend and lets users view their usage, meaning bill shockers are a thing of the past.<\/p>\n","protected":false},"author":41,"featured_media":92543,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[28,27],"tags":[],"class_list":["post-89366","post","type-post","status-publish","format-gallery","has-post-thumbnail","hentry","category-archive","category-internet","post_format-post-format-gallery"],"yoast_head":"\nPlan Manager: Telstra Online Portal To Eliminate Bill Shockers - Smart Office<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/staging.strixdevelopment.net\/smartoffice\/1999\/12\/31\/plan-manager-telstra-online-portal-to-eliminate-bill-shockers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Plan Manager: Telstra Online Portal To Eliminate Bill Shockers - 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