{"id":88988,"date":"1999-12-31T00:37:00","date_gmt":"1999-12-30T13:37:00","guid":{"rendered":"http:\/\/smartoffice.com.au\/sue-you-kogan-off-to-court\/"},"modified":"1999-12-31T00:37:00","modified_gmt":"1999-12-30T13:37:00","slug":"sue-you-kogan-off-to-court","status":"publish","type":"post","link":"https:\/\/staging.strixdevelopment.net\/smartoffice\/1999\/12\/31\/sue-you-kogan-off-to-court\/","title":{"rendered":"Sue You: Kogan Off To Court"},"content":{"rendered":"

E-tailer takes Telstra wholesale distributor to court after screw up on Kogan Mobile, which dumped customers who went above and beyond the “unlimited” plan.
Online retailer Ruslan Kogan has launched a lawsuit against prepaid mobile distributor ispOne after it began dumping some over-enthusiastic users of his recently launched Kogan Mobile service.<\/p>\n

Mobile distributor ispOne sells Telstra-supplied pre-paid 3G services. <\/p>\n

Kogan Mobile customers recently complained they have been cut off from the prepaid mobile service – without warning – after apparently overusing its “unlimited” phone plans on calls, texts and data, and have been highly critical of the service on the Whirlpool forum. <\/p>\n

Read: When Is “Unlimited” Limited? On Kogan Mobile<\/a><\/p>\n

Luanched in December,  Kogan Mobile offered  “unlimited” prepaid calls and texts plans including 6GB of data downloads for $29 a month.<\/p>\n

Kogan, spruiked the “unlimited” mobile plans launched in late 2012, as the best value in OZ. <\/p>\n

“No more running out of credit mid-month, no more complicated fine print tricking you into paying more,” Kogan said<\/p>\n

But many people flocked to the service, some – in ispOne’s eyes – making too heavy use of the service, which uses part of Telstra’s network. <\/p>\n

 <\/div>\n

In a writ filed in the Supreme Court of Victoria, Kogan claims ispOne breached the master wholesale agreement between the two companies. <\/p>\n

It is seeking an injunction restraining ispOne from suspending customer accounts unless this is done in accordance with the suspension policy. <\/p>\n

In December, Telstra sought to distance its self from the Melbourne maverick’s cut price mobile service, saying “Telstra Wholesale is not in partnership or any other direct relationship with Kogan.”<\/p>\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

E-tailer takes Telstra wholesale distributor to court after screw up on Kogan Mobile, which dumped customers who went above and beyond the “unlimited” plan.<\/p>\n","protected":false},"author":67,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[28,25],"tags":[],"class_list":["post-88988","post","type-post","status-publish","format-gallery","hentry","category-archive","category-services","post_format-post-format-gallery"],"yoast_head":"\nSue You: Kogan Off To Court - Smart Office<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/staging.strixdevelopment.net\/smartoffice\/1999\/12\/31\/sue-you-kogan-off-to-court\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sue You: Kogan Off To Court - 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