{"id":87764,"date":"1999-12-31T00:36:00","date_gmt":"1999-12-30T13:36:00","guid":{"rendered":"http:\/\/smartoffice.com.au\/jb-hi-fi-ceo-talks-online-ebay-and-why-retail-isnt-dead\/"},"modified":"1999-12-31T00:36:00","modified_gmt":"1999-12-30T13:36:00","slug":"jb-hi-fi-ceo-talks-online-ebay-and-why-retail-isnt-dead","status":"publish","type":"post","link":"https:\/\/staging.strixdevelopment.net\/smartoffice\/1999\/12\/31\/jb-hi-fi-ceo-talks-online-ebay-and-why-retail-isnt-dead\/","title":{"rendered":"JB Hi-Fi CEO Talks Online, eBay And Why Retail Isn&#8217;t Dead"},"content":{"rendered":"<p>As JB Hi-Fi gets set to announce its latest set of financials on August 13, boss Terry Smart is bullish about the future, despite the doom and gloom flagged by retailers.<\/p>\n<table style=\"\" align=\"Right\" border=\"0\" cellpadding=\"4\" cellspacing=\"0\">\n<tbody>\n<tr>\n<td height=\"300\" width=\"300\"><a href=\"javascript:;\" onclick=\"window.open('http:\/\/smartoffice.com.au\/wp-content\/uploads\/articleimages\/20120806103523e2340.jpg', 'foo', 'width=409, height=340, scrollbars=yes, resizable=yes');\"><img decoding=\"async\" src=\"http:\/\/smartoffice.com.au\/wp-content\/uploads\/articleimages\/20120806103523e2340_300x300.jpg\" border=\"0\"><\/a><br \/>Click to enlarge<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&#8220;We&#8217;re still successful at selling at a low price with low costs&#8221; Smart told Channel News, although admits &#8220;margins are smaller than we&#8217;d like,&#8221; repeating the issue of margin squeeze cited by every retailer from Harvey Norman to Dick Smith. &nbsp; <\/p>\n<p>However, the retail boss isn&#8217;t oblivious to the difficult selling environment, adding &#8220;no doubt challenges remain.&#8221; <\/p>\n<p>As bricks and mortar stores hit hard times, he admits the growing threat of online rivals like eBay, noting the e-tailer is &#8220;just one of the threats&#8221; JB face, along with other e-commerce sites like Catch of the Day all looking for a slice of the electronics market. <\/p>\n<p>And the number of online rivals continues to increase, he notes. <\/p>\n<p>However, Smart brushes off any threat by Grays Online $1 million auction of ex-Retravision stock as a &#8220;fairly small amount&#8221; noting there&#8217;s been a lot of this type of activity of late with the likes of Dick Smith, Wow and other retailers that have gone bust, selling stock on the cheap. <\/p>\n<p>The online auction of $1m of electronics goods from the bust NSW Retravision stores, kicked off on Friday last, with everything from LCD&#8217;s, cameras and PC equipment, selling at a starting price of $9. <\/p>\n<p>&#8220;We have seen a lot of stock [from bust retailers]..its a sign of the times,&#8221; he says.<\/p>\n<p>But JB HiFi&#8217;s online trading is not doing too badly either, with more than one million consumers now trawling its site each week for deals on laptops, TV&#8217;s and other electronics. <\/p>\n<p>In April the retail announced online sales for the March quarter were &#8220;strong&#8221;, up 76% with  &#8216;factory scoops&#8217; and &#8216;direct imports&#8217; among the bargain being flogged by JB&#8217;s website. <\/p>\n<p>The retailer&#8217;s full year financial results are out next week and Smart was giving nothing away about what will be announced. <\/p>\n<p>JB also announced  sales growth of 8.8% for the first quarter of 2012, noting the three months showed incremental sales improvement with March hitting +5.2% (from -5.55% in Jan), meaning its April-June numbers could be far higher than the droll growth of late. <\/p>\n<p>So, will there be more consolidation in the CE market going forward,  as Retravision and Wow and any number of small retailers go under? <\/p>\n<div class=\"NFBreak\" style=page-break-before:always contenteditable=\"false\">&nbsp;<\/div>\n<p>Certainly, says Smart. <\/p>\n<p>&#8220;There is much consolidation going on in the bricks and mortar side, while one the other hand, online is growing and the number of competitors continues to grow.&#8221; <\/p>\n<p>However, consolidation is &#8220;good for us as it helps us pick up marketshare,&#8221; he admits. <\/p>\n<p>But &#8220;there&#8217;s still opportunity out there&#8221; and JB are still opening new bricks and mortar stores apace, says Smart. <\/p>\n<p>&#8220;It makes sense to open in certain areas and we trade profitability.&#8221; <\/p>\n<p>Just how profitably, we&#8217;ll see Monday week.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As JB Hi-Fi gets set to announce its latest set of financials on August 13, boss Terry Smart is bullish about the future, despite the doom and gloom flagged by 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