{"id":84555,"date":"2017-07-06T16:38:15","date_gmt":"2017-07-06T05:38:15","guid":{"rendered":"http:\/\/smartoffice.com.au\/westpac-website-wobbles-then-crashes-2\/"},"modified":"2017-07-06T16:38:15","modified_gmt":"2017-07-06T05:38:15","slug":"westpac-website-wobbles-then-crashes-2","status":"publish","type":"post","link":"https:\/\/staging.strixdevelopment.net\/smartoffice\/2017\/07\/06\/westpac-website-wobbles-then-crashes-2\/","title":{"rendered":"Westpac Website Wobbles Then Crashes"},"content":{"rendered":"<p>Westpac who are well known for their poor online banking services despite their slogan &#8220;we are a bank you can bank on&#8221; are now claiming that they don&#8217;t know, why their online service keeps crashing leaving millions of consumers and businesses without access to their accounts.<\/p>\n<div>Westpac who are well known for their poor online banking services are now claiming that they don&#8217;t know, why their online service keeps crashing leaving millions of consumers and businesses without access to their accounts.<\/p>\n<table cellpadding=\"4\" border=\"0\" cellspacing=\"0\" style=\"\" align=\"Right\">\n<tbody>\n<tr>\n<td width=\"450\" height=\"300\"><img decoding=\"async\" src=\"http:\/\/smartoffice.com.au\/wp-content\/uploads\/articleimages\/20100831020422eea10_450x300.jpg\" border=\"0\"><\/td>\n<\/tr>\n<tr>\n<td width=\"450\" >Westpac Error Message 2010<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div><\/div>\n<div>The service that has been down most of today is pron to problems.<\/div>\n<div><\/div>\n<div>Compounding this, customers who need immediate banking information are being forced to call a Westpac call centre where calls are taking up to 30 minutes to be processed.<\/div>\n<div><\/div>\n<div>In the past the Westpac online service has been down for days but despite a multimillion dollar upgrade and the introduction of a brand new site in 2009.<\/div>\n<div>Westpac said that they are unable to identify the cause of &#8220;intermittent problems&#8221;.<\/div>\n<div><\/div>\n<div>4Square Media who bank with Westpac has been unable to access the Westpac site since 7.20am today.<\/div>\n<div><\/div>\n<div>Back in 2007, Westpac who are currently charging business up to 11.6% interest on loans blamed their front page for a series of crashes. In 2008 they blamed software glitches and the pulling of a power plug at their North Ryde processing centre for an online outage that lasted 4 days. &nbsp;&nbsp;<\/div>\n<div><\/div>\n<div>This time Westpac is blaming the loading of a secure online banking page, described as a &#8220;degraded service&#8221; for the problem.<\/p>\n<table cellpadding=\"4\" border=\"0\" cellspacing=\"0\" style=\"\" align=\"Right\">\n<tbody>\n<tr>\n<td width=\"400\" height=\"200\"><img decoding=\"async\" src=\"http:\/\/smartoffice.com.au\/wp-content\/uploads\/articleimages\/20100831020513877a8_400x200.jpg\" border=\"0\"><\/td>\n<\/tr>\n<tr>\n<td width=\"400\" >Westpac Error Message 2008<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Westpac who are well known for their poor online banking services despite their slogan &#8220;we are a bank you can bank on&#8221; are now claiming that they don&#8217;t know, why their online service keeps crashing leaving millions of consumers and businesses without access to their accounts.<\/p>\n","protected":false},"author":42,"featured_media":94448,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[28,25],"tags":[],"class_list":["post-84555","post","type-post","status-publish","format-gallery","has-post-thumbnail","hentry","category-archive","category-services","post_format-post-format-gallery"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - 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