Smart Office

Netgear NAS Reaches 4TB

Network attached storage (NAS) just got a whole lot handier with Netgear offering Australian small- and medium-sized businesses up to four Terabytes of NAS in either desktop of rackmount formations.


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ReadyNAS NV+ Desktop
Part of the ReadyNAS line of energy-efficient storage devices, the new offerings make it easier to schedule backups to a secure, centralised storage facility which does not require lengthy configuration as does a traditional file server system, according to Netgear.

The new range includes diskless, one, 1.5, two, three and four Terabyte capacity models, all of which can operate on Windows, Macintosh or UNIX/Linux operating systems.

The new offering will be readily available from a wide base of distributors and outlets from the end of this month, says the company.

“Our partnerships with Australia’s leading distributors mean the ReadyNAS line is accessible to all resellers. ReadyNAS products are supported by a five year warranty, but SMBs with limited in-house technical expertise can upgrade to NETGEAR’s ProSupport service, which includes unlimited phone and email-based technical support,” said Netgear Australia country manager, Ryan Parker.

The ReadyNAS product line offers a web-based interface that guides customers through setting-up shared folders and printers. All models can be managed from any workstation via a Java-enabled web browser.

RND4410 ReadyNAS NV+ Desktop 4 Terabyte with Four 1,000 GB SATA Disks: RRP $5,199.
 
RNR4410 ReadyNAS 1100 Rackmount 4 Terabyte with Four 1,000 Gigabit SATA Disks: RRP $6,399.
 
RND4210 ReadyNAS NV+ Desktop 2 Terabyte with Two 1,000 Gigabit SATA Disks: $3,199.
 
RND4475 ReadyNAS NV+ Desktop 3 Terabyte with Four 750 Gigabit SATA Disks: $3,699.

Pioneer LX Marketing Spot-on, Says Expert

Pioneer Electronics Australia is a specialist brand and not a prestige one, which allows it the ability to successfully cater for both the boutique and mass merchant home audio and video markets, says a marketing expert.

Pioneer Electronics entered the Australian market in the 1970s with high-specced amplifiers and turntables for audiophiles and has since branched out into the mainstream home entertainment arena with a range of products from entry-level DVD players up to $12,000 plasmas.

The brand’s latest marketing ploy has seen the Pioneer LX range of full HD plasmas move from exclusive distribution in specialist audio visual resellers to mass distribution in 130 different retailers around Australia, including various mass merchant outlets

Of course, Pioneer’s specialist retailers reeled at the news, which was delivered at an industry get-together last Monday, with some even suggesting the Japanese consumer electronics giant might sully its reputation, or at least the reputation of the sought-after LX plasma, in the process.

By going mainstream with a previously-specialist product that enjoyed limited distribution, some resellers claim Pioneer has made a marketing mistake – placing a prestige brand in a mass market outlet.

 

But Pioneer won’t suffer the way a luxury brand such as Bang & Olufsen would if put in the same situation, says Mediacom group business director – Prestige Business Unit, Dymphna James.

In fact, Pioneer might be onto a winning marketing formula, entering its previously-niche LX plasma in to the mass channel where it will be top of the pecking order.

“There’s a difference between prestige products and specialist products,” James told SmartHouse News.

“Pioneer is in the narrow, specialist market, not in the high, prestige and luxury end.”

SmartHouse News last week published an article with a quote from marketing specialist Douglas Nicol of TCG, claiming that Pioneer would do better to set up dedicated, premium sales outlets to move its high-end, full-HD LX plasmas.

However, James of Mediacom disagrees.

“Pioneer is part of the very specialist component market, not the $50,000 market. If they tried to turn themselves into luxury vendors the brand values wouldn’t gel,” she said.

According to James, the LX plasma’s entrance into the mass merchant market could be profitable for the manufacturer both in terms of units sold and of perceived brand value generated.

“It can work. Harvey Norman are about catering to a wider audience, and a $12,000 plasma isn’t above what some Harvey’s customers would pay,” she said.

Definitely, Pioneer’s LX will now be part of Harvey Norman and other mass merchants’ higher-end plasma TVs, which could be in the struggling brand’s best interests.

Web Analytics A Necessary Evil

Web analytics services are evolving rapidly but still confuse users, according to the Forrester Research team which has identified eight web analytics companies that top the pack of an infinite number of products online, with Coremetrics leading the race for large corporations and Google Analytics gaining a mention for its streamlined approach to ecommerce for small businesses and first-time users.

Can Retailers Survive Offline?

Bricks and mortar retailers are using the internet to drive consumers to their stores this Christmas shopping season. By advertising with Google – the leading worldwide internet search engine – retailers are able to gain online presence even if they don’t sell their goods online.Research provided by Hitwise Australia says that there has been a “significant shift” by consumers researching products online before they purchase them offline in retail stores.

According to Google, the number of online advertising is increasing as retailers realise the benefits of adding an online strategy to their marketing mix.

Dick Smith Electronics (DSE) has begun using Google’s AdWorks advertising system for Christmas. AdWorks allows companies to purchase sponsored links on Google’s search engine, ensuring they take prime position when a user searches.

To gain a presence on AdWorks, companies must bid for keyworks, such as ‘MP3 player’ and ‘plasma’, so that when a consumer is searching for this item the company’s sponsored link will appear beside the search results.

“The internet is now playing an increasing part in the consumers’ decision making process as they make their way through the purchasing lifecycle,” said DSE marketing director, Brent Allan.

“By placing advertisements on Google’s search engine this Christmas, we are now able to put DSE range of product offerings front of mind, as consumers search for product information and a store  to purchase.”

 

Dymocks booksellers is also using AdWords to help its customers find their way to the sales counter.

“We’re coming up to our busy Christmas period and we want to make sure that gift givers can quickly and easily find the gifts they want”, said Dymocks CEO, Don Grover.

“We wanted to encourage people to discover our new on-line storefront and search engine marketing is a great way to drive traffic both in store and online.”

Google says retailers are growing more aware of the importance of online advertising.

“Surveys across the world have consistently identified that around two-thirds of consumers search online and purchase offline,” said Google Australia head of retail, entertainment and media, Will Easton.

“We have been working for the last six months with Australia’s largest retailers to help them develop an online strategy that enables them to use the internet to gain a competitive advantage and drive sales.”

The Australian Centre for Retail Studies says “multi-channel retailing” is becoming more important for retail success as customers use multiple types of media in making their purchase decisions.

“The Internet represents an increasing amount of the Australian shopper’s media consumption and it should be an increasingly important part of retailers’ communication strategy,” said a spokesperson from the company.

Q3 Retail & Technology Financials Kicking

The worldwide retail and technology sectors are performing healthily with the GfK Group recording the highest margin for all the business divisions it tracks, for the third quarter 2007.Sales in Retail and Technology increased in the first nine months of this year by 9.9 per cent to 189.0 million euros, according to GfK.

Of the rise in sales, 11.2 per cent are attributed to increased organic growth in sales year-on-year (prior year: 8.2 per cent).
“The fast pace of growth in the two regions Germany and Asia and the Pacific in particular led to better-than-expected contributions to sales,” said GfK.

“Currency effects reduced sales by 1.3%. The rise in income was disproportionately high with an increase of 16.9% to 46.1 million euros, while the margin improved considerably, both on the same period in the prior year (23.0%) and on the first half of 2007 (23.1%) to 24.4%.”

Netgear Recalls 82,000 Faulty Adapters

Netgear is voluntarily recalling around 82,000 Ethernet adapters sold in locally and in Europe due to fears that a semiconductor integrated circuit within the product may malfunction.

The XE103 Powerline Ethernet Adapters use 220-240 volt power sources and were sold both individually and in kits. During routine tests carried out on the product, Netgear found when used in 220-240 volt environments the adapters could stop working and overheat.


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The company says it is voluntarily recalling the adapters worldwide in an effort to minimise potential consumer and product damage.

“Netgear has not received any reports of any personal injury or damage to property caused by this potential malfunction. However, to maintain the integrity and quality of its products, Netgear has decided to issue this recall,” said a recall notice from the company.

XE103 Powerline Ethernet Adapters sold in North America or other countries using 100-120 volt power sources are not affected by this recall, however Netgear advises against deploying them in 220-240 volt environments.

Customers should stop using their adapter and contact Netgear for a free product replacement. Call (02) 8448 2072 for more information.

Internode Takes On Telstra With Naked DSL

Broadband provider, Internode, has launched a trial of its Naked DSL ADSL2+ broadband line along with a broadband phone service – both over a standard copper line – which will rival Telstra’s BigPond offering, according to the company.The service, which will free-up consumers from paying a Telstra line rental charge, aims to prove that ADSL2+ can fill in some existing metropolitan ‘blackspots’ which are the bane of Telstra’s current broadband offering, says Internode.

“We want this trial to prove that Naked DSL allows us to bypass Telstra’s artificial distance limitation, which is imposed on all ‘line sharing’ based ADSL2+ services. By providing greater reach for current ADSL2+ services, Naked DSL has the potential to fill in many metropolitan blackspots and allow our customers to enjoy the benefit of untimed, flat-rate national phone calls and low cost international calls,” said Internode managing director, Simon Hackett.

The offering will feature a single monthly bill for all services, void of line rental charge. Consumers who signed up for the trial will use the integrated Internode NodePhone2 broadband voice service for voice calls.

 


“We also welcome trial participants who have been rejected due to ‘obtuse’ problems such as being on exchanges with multiple MDFs (Main Distribution Frames). In principle, Naked ADSL2+, using the Unbundled Local Loop Service access method, fixes this problem. While it may not be possible in practice, we hope to get some trial participants in that circumstance so we can give it our best shot. We’re happy to do this on a ‘no success, no fee’ basis,” said Hackett.

The two-stage trial follows in-house testing of the Naked DSL service, the first phase for participants based in Adelaide and the second phase extending the trial to Internode ADSL2+ telephone exchanges nationally. Internode aims to launch a commercial service, Internode Ultra, in the first quarter of 2008, said the company.

Hackett said he is particularly keen to hear from anyone rejected by Telstra.

“They are of special interest to us. One reason people can’t get ADSL today is when Telstra reports ‘Transmission Loss Too High’. We believe that Naked DSL can deliver broadband to people Telstra has rejected in the past for that reason.”
 

Internode will choose trial participants to cover various connection modes that range from putting in a new line from scratch to using Naked DSL to replace a standard phone service or an ISDN service.

Intended pricing for the commercial service release has not yet been announced, but the service will feature a single monthly bill, representing a substantial saving compared to paying Telstra for a voice line and separately paying Internode for a broadband service, according to the company.

Trial participants will pay a nominal $40 per month during the trial period.

Spam Email Attempts To Inflate Share Prices

A spam email circulating the globe has been identified as an attempt to inflate share prices by encouraging recipients to buy shares in a little-known website company that sells new and used motor vehicles.

A screenshot of the MP3 file which claims to be an Elvis song.
Under the guise of MP3 music files from popular artists such as Elvis Presley, Fergie and Carrie Underwood, the actual file attached to the dodgy email contains a “monotone” voice which encourages listeners to visit the company’s new website which is “already a huge success” and also supplies the company’s US stock exchange code: EXTO, according to virus and spam analysis centre, SophosLabs.

“Hello, this is an investor alert,” says the MP3 file.

“Exit Only Incorporated has announced it is ready to launch its new text4cars.com website, already a huge success in Canada, we are expecting amazing results in the USA.

“Go read the news and sit on EXTO. That symbol again is EXTO. Thank you.”

 

According to Sophos, the voice is manipulated to avoid detection by anti-spam filters.

“Users may click on the MP3 file expecting to hear Elvis, but they’ll be all shook up when they discover it’s actually a voice resembling Marvin the Paranoid Android droning on about a stock that is set to be the next big thing,” said Sophos senior technology consultant, Graham Cluley.

“The spammers are already likely to have purchased stock on the cheap, and they are now trying to artificially inflate its price by encouraging others to purchase more. Once the stock rises, they’ll quickly sell up, leaving the duped investors crying in the chapel. Thankfully though, it’s hard to believe that many internet users will fall for such an amateurish presentation of an ‘investor alert’.”

Sophos says companies should consider policing the types of files which enter their networks via email.

 

“Although the spammers seem to have quite a fair bit to learn about machine-generated sales patter, some companies might consider blocking all MP3s in email as a matter of course,” said Cluley.

“So many music files infringe copyright, and it can be hard for a company to establish which ones are legal and which aren’t after they’ve arrived. Blocking MP3s, or at least quarantining until requested by the user, can be a good way for a company to take a proactive stance against the use of email for illegal file sharing. It also has the benefit of neutralising this sort of spam at the same time.”

Experts at Sophos report that ‘pump-and-dump’ stock campaigns account for approximately 25 per cent of all reported spam, which is up from 0.8 per cent in January 2005.

See Eee In Major REeetailers

The tiny Asus Eee PC is now selling in major retail outlets including Harvey Norman, JB Hi-Fi and Retravision, following high public demand for the device, says its maker.

The Eee PC, which was named after the ‘three Es: Easy to learn, Easy to work, Easy to play,’ according to Asus, went on sale in Myer only in December last year, with stocks selling quickly leaving limited quantities available.

From today, the Eee, which was designed as a portable learning computer for young children, will be available in Betta Electrical, Betta Electrical, David Jones, Good Guys, Harvey Norman, JB Hi-Fi, Myer, Officeworks, Retravision and WOW Sight & Sound nationally.

Asus Australia managing director, Ted Chen, says the Eee has “taken Australia by storm.”

“The Eee PC has been moving fast since it hit Myer stores in December 2007 and continues to do so. So far approximately 80% of stock has been sold through major Australian retailers and we are trying to get as much allocation as possible from our headquarters to ensure there is stock on shelves. There is a high demand for the Eee PC worldwide and Australia is no exception!” he said.

The Eee retails for $499 and is available in white and black colours.

Windows Live Webcams From Microsoft

Microsoft has launched a new range of webcams for the Christmas season, which constitutes two new models – the Microsoft LifeCam VX-7000 (RRP $149.95) desktop unit and the Microsoft LifeCam NX-3000 (RRP $99.95) for notebooks – allowing the public to keep in touch with their loved ones during the holiday season.


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The webcams are being touted as the perfect accessory for the increasing number of Windows Live Messenger users worldwide – 240 million in more than 60 countries at last count, in fact.


The LifeCams have a feature called One-touch Photo Swap access, which allows users to share and swap photos from their PCs during a video call.

“After a great reception into the LifeCam market, it’s fantastic that we are helping Australians to keep in touch with friends and family around the world. Through the combined services of MSN Messenger and Microsoft LifeCams, Microsoft is providing a unique video communications experience that is uniting people,” said Microsoft Australia product marketing manager, Julia Nicholls.

Both the VX-7000 and NX-3000 allow users to access a host of features including the Windows Live Call button, located on the top of each LifeCam, which makes placing a video call simple by eliminating the multiple steps users must go through when placing calls from other-branded webcams.

 

There’s also a function called Contact Picker, which shows only current online contacts. Users select their contact’s name and place the call easily – like speed dialling for webcams, says Microsoft.

Both webcams feature a built-in unidirectional LifeCam microphone with acoustic noise cancellation, which is designed to deliver crystal-clear audio performance, according to the company.

Both models fully integrate with Windows Live Messenger and connect to a standard USB port on PCs.