Smart Office

Toshiba To Launch 160GB USB Drives at CES 2007

Toshiba Australia is set to have it’s work cut out this year following the decision to consolidate all CE technology sales under Toshiba Australia. At the CES show in Las Vegas Toshiba’s storage division has announced that it is working on its entry into the portable storage market, with a line of portable USB external hard drives set for release in mid 2007.

The storage division of Toshiba will be launching portable hard drives with capacities of 100 GB, 120 GB, and 160 GB, each of which will size up at 2.5 inches.

With perpendicular magnetic recording (PMR) and smaller hard drives making waves in 2006, personal storage will be a hot issue this year. “In 2006, more hard disk drive terabytes shipped into personal storage devices worldwide than in the enterprise storage market. This important inflection point exemplifies the critical need for companies to offer reliable and easy-to-use backup solutions that will help the masses protect and preserve their digital memories,” said IDC storage analyst Dave Reinsel in Toshiba’s press release.

Toshiba’s drives will come in packages with NTI Shadow software, a back-up utility that automatically saves computer files to the external device. It will be available mid 2007.

iMate Support Lacking

COMMENT: iMate is a Company that is attempting to grab marketshare in the fast growing SmartPhone market but they have a long way to go if they are to be taken seriously.

The market for Smart phones is set to become even more competitive than what it is now with brands like Motorola set to move into the Australian market early in 2007. For Companies like iMate a Dubai based Company that sells Smart phones like the JasJam via Telstra and Optus it means further investment in service and support if they are to remain competitive.  

Currently they are operating on the cheap with limited resources in Australia and an appalling service and warranty record. Their phones in the past have been excellent but their new range in particular their new $1200 JasJam is not up to scratch when compared to the likes of the Sony Ericsson M600i.

Following a shocking experience with an iMate SmartPhone I visited a local Telstra store to seek help with an iMate JasJam. This is a $1200 Smartphone which iMate claims is a leading edge communication device.

My problem was that the device had failed to re load the full operating system during a re boot. A visit to the iMate web site was of little help. All they did was refer me to a Telstra shop where they also were unable to help me.

“We sell iMate’s but they are not a good Company to deal with” a Telstra retail employee told me. “Their warranty is bad and we get a lot of complaints. All we can do is refer you up the food chain”

With the Xmas New Year period being one of the busiest of the year for mobile phone sales one would at least expect local support but this was impossible to find.  iMate is not in the phone book or listed in the White pages. A visit to their web site Is equally confusing with the 24/7 button for so called “Live Support Online” going nowhere.  

Then when one finally gets through to a support page, one is asked to join an iMate club with members being given priority.

iMate  is cutting costs and corners at the expense of consumers. Their products are not up to scratch with the Company failing to deliver both information on upgrades or links to a new generation of Microsoft software. For a Company that calls themselves a communication Company their web site is appalling and they appear to have no intention of delivering support on the ground here in Australia. Instead all they want to do is sell phones to carriers and then have them handle all the problems.

Companies like Nokia, Motorola, Sony Ericsson  all have extensive operations in Australia and iMate if they are to be taken seriously have to seriously address the way in which they operate.

New Cisco Content Delivery System

Cisco ihas ntroduced a Content Delivery System (CDS) for the delivery of video-on-demand and time-shifted video services to subscribers’ televisions, PCs, mobile handsets, portable media players and other media-capable devices.

The Cisco CDS, which is the latest addition to the Cisco IP NGN Service Exchange Framework, is composed of a network of appliances known as Content Delivery Engines (CDEs) which implement content storage, ingest, distribution, personalization and streaming capabilities. Groups of CDEs form a virtual platform for deployment of a variety of Content Delivery Applications (CDAs). In various combinations, CDAs enable service providers to deploy multiple high-value subscriber services such as targeted ad-insertion in broadcast video and video-on-demand (VoD); program time-shifting; local programming; “long tail” content; and public, educational and government channels.

Cisco said its Content Delivery System could be deployed in centralized, decentralized or hybrid configurations, operating as a single logical system with virtually unlimited capacity for ingest, storage and streaming. By physically separating ingest, storage and streaming into separate CDEs, each function scales independently of the others.

The Cisco CDS solution has been chosen by Charter Communications and Time Warner Cable and is in trials with a number of leading wireline providers.

Viiv Media Centre In Acer TV

Acer who are among several Companies in discussions with Foxtel over set top boxes and screens with built in set top boxes has beaten LG by being the first company to produce a Viiv-certified TV.

Last year LG showed a TV with a media centre but so far they have failed to deliver it to market. The AT3705-MGW LCD TV apparently is the world’s first DTV to pass Intel’s Viiv technology verification.  In Australia Acer have failed to re capture the #1 LCD TV vendor slot which they got this time last year and the new Media Centre TV in a screen is not guaranteed to be a sales success.

Earlier this year Fujitsu launched an LCD TV with a Media Centre set top box. It was an utter flop. One North Sydney reseller told SHN “This has got to be one of the worst products of the year. It was poorly marketed and consumers did not want to know it. In the end we reduced it in price by 50% and it still would not sell”.

One of the reasons for the products failure was because the system was brought to market by Fujitsu Computers and not Fujitsu General who have not only flat screen TV expertise but distribution across both the CE mass market and the specialist CE solution providers.

Whether a Viiv Media Centre in a TV will sell has yet to be tested as Viiv has not been a roaring success and many people are questioning Microsoft’s Media Centre offering.

Formally launched at CES 2006, Viiv is Intel’s integrated solution for bringing added value to Media Centre PCs. But many people are now asking does it indeed bring added value? According to Altech executive Kevin Hartin the introduction of Viiv technology has done nothing for Media Centre sales other than slow down sales of the product.

At CES 2006 a slew of PC vendors showed Viiv-enabled PCs and Intel promised that eventually we’d see the Viiv logo on attachment devices such as TVs, DirecTV boxes and digital media adapters. For TVs, that day has come.

Acer’s AT3705-MGW is a 37-inch HD-ready LCD TV, Viiv-verified to ensure “compatibility of networked media devices with Intel Viiv technology-based PCs,” according to the company.

“Acer’s AT3705 is the first LCD TV that integrates digital TV with media gateway functionality,” said Jim Wong, president, IT Products Business Group, Acer Inc. “It provides customers with an integrated digital experience via the range of practical and convenient applications. We envisage a true Digital Home experience to converge information with entertainment, then, we may claim the arrival of the Digital Home era.” Acer who are among several Companies in discussions with Foxtel over  set top boxes and screens with built in set top boxes has beaten LG by being  the first company to produce a Viiv-certified TV. Last year LG showed a TV with a media centre but so far they have failed to deliver it to market.

The AT3705-MGW LCD TV apparently is the world’s first DTV to pass Intel’s Viiv technology verification. Formally launched at CES 2006, Viiv is Intel’s integrated solution for bringing added value to Media Centre PCs. But many people are now asking does it indeed bring added value? According to Altech executive Kevin Hartin the introduction of Viiv technology has done nothing for Media Centre sales other than slow down sales of the product.

At CES 2006 a slew of PC vendors showed Viiv-enabled PCs and Intel promised that eventually we’d see the Viiv logo on attachment devices such as TVs, DirecTV boxes and digital media adapters. For TVs, that day has come.

Acer’s AT3705-MGW is a 37-inch HD-ready LCD TV, Viiv-verified to ensure “compatibility of networked media devices with Intel Viiv technology-based PCs,” according to the company.

“Acer’s AT3705 is the first LCD TV that integrates digital TV with media gateway functionality,” said Jim Wong, president, IT Products Business Group, Acer Inc. “It provides customers with an integrated digital experience via the range of practical and convenient applications. We envisage a true Digital Home experience to converge information with entertainment, then, we may claim the arrival of the Digital Home era.”

Netgear VOIP Phone Makes A Big Difference

Netgear manufacture some pretty cool networking gear but their new Skype phone which first emerged at last year’s CES Expo is a winner.

Netgear Skype WiFi Phone SPH101 | $469.00 |  | www.netgear.com.au
Verdict: A small, sleek package that cuts Skype loose from the PC, and does it with ease, if at a pretty steep price.
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Even though the Skype Voice-over-IP (VoIP) service lets you talk to other people just like you would on the telephone, it still requires a computer to make it work. However, a new generation of Skype handsets is changing all that. The Netgear Skype WiFi Phone gets you off your computer entirely: If you’ve got a WiFi network and this handset, you’ve got all the equipment you need.
Netgear’s handset, dubbed Model SPH101, is a sleek little handful in the candy-bar form factor currently favored by cellphone providers for their low-end free phones. It’s a basic instrument — headset jack but no Bluetooth, camera, games, alarm clock, text messaging, or other frippery.
You likely won’t miss those features, though. Even though the WiFi phone looks like a cell phone, you’ll use it more like a cordless phone: There aren’t any wires, but you’re tethered to the wireless network — or networks. The handset will store connection information for multiple WiFi networks and connect you automatically when you come into range. (Unfortunately, there’s no built-in browser, so you can’t connect to networks that require you to enter authentication or payment data or accept terms of service.)
There is actually no install. The package includes a CD-ROM and the instructions for getting started tell you to update the application software installed on the phone, but it’s not necessary, and I’d advise you to skip it.
I confess: I had a . . . philosophical issue with the update process. The software update isn’t read off the disk — it’s downloaded across the Internet. Unfortunately (or fortunately, as the case may be), my firewall did not think it was a very good idea to let a program with a totally generic name like autorun.exe drag anything it wanted to onto my PC. I agreed. No software updates are available yet — I later determined the version number of the available update was the same as the version installed on my phone — and when an update is necessary, Netgear needs to provide a separate app with a more descriptive name like skypeupdate.exe to manage it.
All you need to do to get started is charge the phone and turn it on. When I did that the handset found my WiFi network without a hitch. (It supports the WEP and WPA-PSK security protocols.) I clicked on “Connect” and then all I had to do was type in my router’s 26-digit encryption key accurately. I even surprised myself and got that right the first try.
I was prompted to set up a new account by entering a username and password, and after trying a couple of names that were already taken, I found myself ready to make calls to other Skype users or U.S. phone numbers. Skype-to-Skype calls are free, and “SkypeOut” calls to regular telephones are currently not charged.
If you want to make calls to overseas phones, you must set up a SkypeOut account and pre-fund it to cover Skype’s fee of about 2 cents a minute. You can do this through a credit card or especially easily through PayPal — surely no coincidence, since eBay owns both Skype and Paypal. (You can also buy a “SkypeIn” number that assigns you a telephone number which can be used by callers on regular phones.)
Good Audio Quality And Range
The audio quality is generally good — particularly compared to PCs equipped with cheap sound cards and audio gear. On some calls the voice quality seemed crackly, almost to the point of breaking up. Skype-to-Skype calls generally sounded better than Skype-to-phone calls. For Skype-to-phone calls distance didn’t seem to be a determiner of sound quality: a call to Sydney, Australia, sounded just as good as a call to my wife at her office.
I suspect the local phone system at the receiving end may be the source of some of the sound problems. Random bursts of static marred a Skype-to-phone call to Greece, and I heard a distracting echo of my voice on a call to Indiana while the person on the regular phone at the other end reported a clear connection.
The range of the handset is at least as good as or better than the laptops on my WiFi net — I could stand in my neighbor’s yard and make calls. However, the voice quality degrades quickly with distance from the router.
However, the small size of the handset creates its own issues. I discovered I had to hold the phone at the right place on my ear to hear clearly. The sound comes out of three small holes at the very top edge of the phone. If I held the phone so it covered my whole ear more comfortably, that little row of holes got muffled. If I held the phone in a slightly less familiar, less comfortable position, I heard better.
Time And Place
The package says the handset has enough battery life for talk time of two hours and stand-by time of 20, which seemed consistent with my limited testing, and perfectly acceptable for a device that probably won’t get very far from its charger. Still, if you have WiFi at home and at work, you can drop the WiFi Phone in your pocket and take it with you. Your Skype calls will find you.
There are advantages to having a network-attached VoIP device. Your PC doesn’t have to be on (there are other Skype handsets, but most of them attach to a PC), and the Skype app doesn’t need to be running for you to receive calls. Because you can carry it around the house or office it is decidedly more mobile than Skype on a PC or laptop.
But there are also some downsides. The WiFi Phone is just for voice calls: You can’t initiate a Skype Conference Call or take advantage of the burgeoning number of Skype add-ons like recorders and whiteboards. The handset box and the Skype Web site warn you repeatedly that Skype is not a substitute for a regular phone — it won’t work during power outages that take down your WiFi router, and it can’t connect to emergency numbers.

Mobile Phone Idiots Identified

Mobile phone users who drive while using a mobile phone are deliberatly putting their own lives and that of others at risk a survey has revealed.

 A recent research study reveals that more than 12% of those research admmitted to writing text messages while driving while 39% admitted to illegally using a mobile phone while mobile.

A study of licensed drivers aged 18 to 65 in NSW and Western Australia, and published in the Medical Journal of Australia (MJA), has found 39 per cent of people have used a hand-held phone while driving.

Just over 12 per cent of respondents admitted to writing a text message while at the wheel.

Men, young people and people living in metropolitan areas are the most likely offenders.

The survey, carried out by the Sydney-based George Institute for International Health, found, using statistical extrapolation methods, an estimated 46,000 people aged between 18 and 65 had been involved in a crash in the past year while using a mobile phone in WA and NSW.

Almost 147,000 had been forced to take evasive action to avoid an accident.

“Our findings highlight the potential dangers of mobile phone use while driving, in relation to near misses and crashes,” Dr Suzanne McEvoy of the institute said.

“Increased enforcement and media campaigns to raise drivers’ awareness about the risks of phone use while driving are needed.”

Dr McEvoy said campaigns should target young and learning drivers.

The MJA reports that research shows both hand-held and hands-free phones can impair driving performance and increase the risk of a crash by four times.

However, half of the 1347 respondents to the institute’s survey did not believe current laws should be extended to ban the use of hands-free phones while driving.

Samsung Pulls Out Of Notebook Retail Market

Samsung has pulled the plugs on the retail notebook market after failing to get enough traction to make the exercise viable.

 Instead the Company will focus on the IT distribution market via resellers. A critical component of the decision was the high margin s being asked by mass market  resellers like OfficeWorks, Harvey Norman and Harris Technology.

SHN also believes that at least two other  major vendors are set to exit the retail notebook channel which earlier this year saw notebooks fall to as low as $799.00.

The move comes as Acer re enters Harvey Norman with a range of notebooks including an entry level model at sub $899.00.


The retail channel previously made up about 20 per cent of Samsungs overall notebook sales.

Radio Microphones Under Threat

Don’t tell Peter Costello but the future of radio microphones – used at concerts, sporting events, festivals and theatre shows in the UK – is under threat from a new proposal aimed at raising revenue by selling the spectrum claims the BBC.

Don’t tell Peter Costello but the future of radio microphones – used at concerts, sporting events, festivals and theatre shows in the UK – is under threat from a new proposal aimed at raising revenue by selling the spectrum claim the BBC.

Ofcom the UK media regulator  is considering auctioning off the spectrum they operate on to the highest bidder, as part of the digital switchover.

Ofcom argues that putting spectrum on the open market is the only way to make sure it is used to its full potential.

Critics say that the spectrum crucial to radio mics needs to be ring-fenced.

The future of the frequencies that radio mics operate on is part of a wider discussion about the allocation of spectrum after the switch from analogue to digital TV.

Many in the entertainment industry are concerned that Ofcom has given no indication of who will control the spectrum after 2012.

Spare channels

Plans to auction the spectrum could see theatres, festival organisers and broadcasters that rely on radio mics squeezed out by those with deeper pockets, such as companies offering mobile services.

Even if radio mics can still operate, sharing the spectrum with others could lead to major interference problems experts say.

“Ofcom needs to have a serious discussion with parties involved in using radio mics and find a way of achieving a sensible outcome,” said Brian Copsey, secretary of the Association of Service Providers, a body which obtains spectrum for the entertainment industry.

“We need a way forward to ring-fence this spectrum on a geographical basis. It is important to the whole UK economy. West End theatre sees 12.5m visitors each year and not one of those shows work without radio mics,” he added.

Radio mics operate on the so-called interleaved spectrum – spare channels used by broadcasters – which is being reviewed in the lead up to the switch-over from analogue to digital.

Serious problem

Ofcom proposes that the spectrum be put up for auction, which experts worry will see it bought up by mobile phone companies or digital broadcasters.

“Once the auctioning process is started there will be a range of organisations that are very interested. It is prime spectrum but there are no provisions in Ofcom’s proposals to put in place any system for radio mics,” said Mr Copsey.

If users of radio mics are forced on to different frequencies, it would mean thousands of pounds of upgrades which theatres and other organisations could ill-afford, he said.

The other alternative – digital mics – is not a magic bullet, despite it being pushed as the way forward by regulators, said Mr Copsey. As well as the expense of buying the new mics there have been other issues in their development, not least the fact that they are less spectrum-efficient, he points out.

Increasingly organisations that rely on radio mics, such as the BBC, are realising that there is a serious problem.

“Ofcom doesn’t appear to realise the importance of radio mics in modern production setups,” Jules Silvester, resource manager in BBC studios, told the BBC’s in-house magazine Ariel.

“We should raise this issue now before it’s too late. We need to retain the digital interleaved spectrum for programme makers and special events,” he said.

Ofcom maintains that its plans for spectrum are essential if it is to be used to its full potential.

“In future there won’t be guaranteed access to radio spectrum, which will inevitably create a certain degree of uncertainty,” said an Ofcom spokesperson.

Bringing spectrum to the market is not simply about making money though, he said.

“Ofcom’s objective is not to raise revenue for the Treasury but to make sure it is used to the full. Spectrum is an extremely valuable resource – like land or water,” he added.

 

New Tablet PC Will Turn Heads

James Bond would love it, a new Toshiba touch screen notebook that is packed with so many gadgets that even Bond would have difficulty asking for more. I first saw this beast the recent CES Show in Las Vegas where it took pride of place on the Toshiba stand.