Smart Office

BenQ Launch New 24″ LED Monitors Including 3D Model

BenQ is set to launch three new 24″ LED backlight monitors including a 3D model. The Taiwanese Company are targeting the models at the home, business and gaming markets in Australia.

The 3D model XL2410T uses a TN panel and during a first look session at BenQ offices we were impressed with both the quality and the $495 price tag.
The 120 Hz monitor outputs two sets of images at 6Hz which are then synchronised using 3D glasses. Native resolution is 1,920 x 1,080 pixels resulting in most output files being supported.


Click to enlarge
Contract comparison. New BenQ monitor on right
The monitor that comes with a solid stand that slides up and down on a pole allows the display screen to be easily adjusted to a suitable height. It also delivers 16.7 million colours, viewing angles of 170/160 degrees and multiple video inputs, including DVI, D-SUB (VGA) and HDMI. 


BenQ Monitor right screen
The monitor we saw has a brightness of 300 cd/m2, plus a dynamic contrast ratio of 10,000,000:1 as well as G2G (gray to gray) response time of 2 ms.
BenQ has also launched two other VA-panel LED monitors that produce true black with zero bright dot (ZBD), they also minimise light leakage, leading to better contrast. The viewing angles are also maximized to 178 degrees, both vertical and horizontal. “We are using the ‘Senseye Human Vision Technology’ to increase image clarity and detail in the new product”said a BenQ executive.
Set to be a major player in the monitor market up against Samsung BenQ has in the past been the #1 monitor suppler and they are confident that there new range will be succesful.

Narta Buying Group On A Roll In OZ

Australian appliance and consumer electronics buying group Narta is on a roll and growing at three times the industry average executives at their annual conference in whistler Canada have been told.

Australian appliance and consumer electronics buying group Narta is on a roll and growing at three times the industry average executives at their annual conference in whistler Canada have been told.

During the past 12 months Narta snared 26 per cent in side by side refrigeration 30.7 per cent share in plasma, 28.9 per cent in LCD, 26.2 per cent in imaging, 32.0 per cent in cooking and27.5 per cent in dishwashers.

The group that is responsible for the purchase of goods for the likes of JB Hi Fi, Clive Peeters, David Jones, Bing Lee, and organisations like Winnings believes that they can grow even further however it will be tough in the current economic climate Narta chairman John Wipfli told a packed audience of industry heavyweights.

In his opening address Wipfli said that the group achieved growth of 13 per cent in 2008 compared to the industry average of just 4.3 per cent.

“Our industry is not going to disappear, however growth may not be the same as it has been in the past. We should be optimistic, not pessimistic.”

Netgear Aquisition Lifts Share Value After Disasterous OZ Press Event

Netgear has finally seen a small lift in their share value after their disastrous PR event in Australia that saw their share slump more than 15% after the Companies CEO Patrick Lo, criticised Apple and their sick CEO Steve Jobs.

On Friday the Networking Company, said that they are looking to cut deals with telecommunication Companies after agreeing to buy the customer networking solutions division of Westell Technologies Inc. for $33.5 million.

The business sells high-speed internet networking products to phone Companies like Telstra, Optus and Vodafone.

Netgear shares climbed to $31.19 in Saturday morning trading after the acquisition announcement.

When Lo, held his disastrous PR event in Australia which was organised by International PR Company Weber Shandwick, Netgear shares were trading at $38.49.

The acquisition delivers to Netgear a product that allows voice, data, video and other services to stream over existing copper and fibre optic telephone lines.

Netgear anticipates integration of the business to take about three months following the closing.

Westpac Tips Soft August For Retailers

Westpac is tipping a soft August for retail sales following good results between March and June. In a new report the banking group said that there has been some underlying ‘quickening’ in cyclical consumer demand – something that would be expected given recent improvements in the Australian Economy.

Retail sales rose 1.0% in May after a 0.3% rise in April and a 2.2% rise in March. Sales are up 7.1%yr. The May result was
above consensus forecasts of a 0.5% rise. However, there was a wide range on forecasts for the month reflecting uncertainty over the timing of fiscal payments.

See full report below.

Despite the continued strength of retail sales and hints of a revival in discretionary spending, the short term outlook is still for a wind back as the fiscal boost to spending ends. June sales should hold up but a ‘let down’ in the order of 1-2% is likely through July-August, beyond which a modest cyclical revival in spending should become more apparent.

Retail sales posted another solid 1% rise in May after a 0.3% gain in April and volatile swings in Feb-March. Sales are up 7.1% through the year, a further step up on the 6.3% pace in April and the strongest rate since 2007.

The result was above consensus expectations of a 0.5% rise although there was again a very wide range on forecasts going into the release.


Uncertainty surrounding the impact of the second round of fiscal payments on spending remains high.

The bulk of the payments went out in March-April ($10.3bn of the total $12.7bn) but clearly sales were still well supported in May. Anecdotally, sales have also held up in June. However, a sizeable ‘let-down’ in demand is likely once this support drops away (see our recent bulletin, Australian retail sales poised for sharp drop).

 

 

That said, the store type detail suggests there has been some underlying ‘quickening’ in cyclical consumer demand – something that would be expected given recent improvements in sentiment and unemployment expectations (i.e. job security).

Food retail rose 1%mth in May. More notably, department stores saw a strong 5.5% rebound in sales (confirming recent industry reports), while clothing retail rose 2.9% and cafes and restaurants saw a 1.4% gain in sales. Household goods retail sales fell 2% in the month but this followed strong gains in March-April – the fall may be an early sign of some wind-down in spending associated with the Govt’s cash payments.

 

Overall, we expect retail to again hold up well in June and July  but with a significant ‘let down’ in sales coming through in August. Our estimates suggest this could see retail sales drop by as much as 1 to 2%. Any underlying cyclical improvement in sales should start to show through more fully in Q4. Unfortunately that means the uncertainty surrounding the strength of consumer demand will last for some time yet.

 

To download the full report see the PDF link below

Major Recall For Blackberry Playbook Tablet OZ Launch Could Be Delayed

Research In Motion who is struggling to hold onto sales of its Blackberry Smartphone have a new problem after the company was forced to recall hundreds of new Playbook Tablets from retailers in the USA.

Panned by critics the device has not gone on sale yet in Australia with some now tipping that it “could be a while” before the device is released in Australia. Insiders at RIM told SmartHouse that the company was planning to release the device on June 1.

An inside source told Engadget that nearly 1,000 faulty tablets were shipped to Staples, who are now operating in Australia, and are now being recalled.

Regus IP Phone Systems Crashes Six Days To Repair

Regus, the global serviced office Company who brag about their IT capabilities, including IP phone and video conferencing services have left customers in Sydney without inbound phone services for nearly a week with management blaming server issues for the problem.

At their North Sydney location which provides services to several IT integrators, marketing, recruitment Companies, distributors and media Companies the IP phone service has been down since last Thursday, with several businesses left without the ability to have phones answered in their Company name.

While calls can be made out Regus reception staff have been unable to transfer falls to any clients, with customers told that messages have to be passed manually to employees. They are also offering to route calls to mobile phones.

Earlier today that service also appears to have been withdrawn, with reception staff telling customers that “due to only one person being available to answer calls that there was “no one” to run messages.

A memo syndicated to clients and seen by 4Square Media says that “due to last minute changes to our system will not take place until Thursday”.

On Monday they were telling customers that the problem would be fixed on Tuesday.

A spokesperson for Regus Craig Marquart blamed the problem on their service provider SideTrack who he said had “botched” an upgrade to the system.

“Apparently they were doing an upgrade and there was a server crash”.

When asked why it had taken nearly a week reboot and reload a server he said “I don’t know”.

 

 

He also failed to explain why Regus was employing a service provider who was unable to come up with a fix in under a week for an IP phone system used for multiple businesses.

Late last year Regus crashed hundreds of businesses when their Internet operation went down for several hours.

A North Sydney customer said “In today’s IT environment no serviced office provider can afford to not have a backup network that allows a server or supporting software to be restored quickly. Even if an upgrade has gone pear shaped, they still should have been able to recover the situation within 24 hours. This smacks of an organisation that is trying to do everything on the cheap without any regard for the businesses that they sell services office space to”.

Clive Peeters Profits Crash 90% Sales Steady

Clive Peeters has announced a net operating profit of $1million dollars this is 90% down on the same period in 2007/2008 financial year. It follows a 29% decline by Harvey Norman earlier in the day.

Sales fell 0.2% to $266.7M compared to $267.2M in 2007. Comparable sales declined 10.3%. Net operating costs to sales ratio was 21.8%.

Although Clive Peeters headline sales were only 0.2% below H1 2008, like store sales fell by over 10%, and increased operating costs associated with additional stores and a reduced gross profit margin contributed to the sharp decline in their profits the Company said

Clive Peeters CEO said that he was competing in the worst conditions for 30 years. Managing Director Greg Smith commented “the conditions for big ticket discretionary retail over H1 2009 have been more challenging than I can recall in my 30 years in this industry.  Consumer sentiment was already at 16 year lows entering the period, and this reflected in floor traffic across all stores and in all States in which we operate being down an average of 10%.  This fed directly into our sales reduction over the half.

The factors which contributed to a sharp slowdown in sales for the fourth quarter of FY 2008 – high interest rates, high fuel costs and depressed housing markets – continued into Q1 2009 and were exacerbated by the global financial sector crash and its resultant credit squeeze mid way through the half year.  The uncertainty caused by these events and fear of job losses have seen consumer confidence fall to record lows”.

Greg Smith added “with sales under significant pressure this caused increased competition and a sharp fall in gross margins over H1 2009 – the Company’s first margin decline in over 15 years, which says a lot about how challenging this retail environment is.

Our net operating cost to sales ratio increased from 20.2% in H1 2008 to 21.8% in H1 2009 but this was largely due to the sales decline over the half and the cost of new stores.  We achieved our objective of reducing underlying operating overheads during H1 2009 by $12m on an annualised basis, and with a continued focus on operating costs we intend to remove at least another $9m of annualised costs in stages over H2 2009.  The full annualised impact of these combined cost savings will be reflected in FY 2010.

The Company realised that with the sharp slowdown in big ticket discretionary retail sales in Q4 2008 the environment was certain to deteriorate more over H1 2009, and we acted quickly and decisively to reduce our operating costs.  We also reduced inventory levels by $21m over the period.  The inventory run down improved our cash flow and strengthened the liquidity of our Balance Sheet.”

 

Commenting on the Company’s Sydney operation, Greg Smith announced “we are pleased that there is continued improvement coming through in that State despite the very depressed New South Wales retail conditions.  Sales in H1 2009 fell 7.6% on the corresponding period of the previous year, the best performance of our eastern states operations.  Our operating costs in Sydney were managed very carefully over the period and the final result was $1.6 million net operating loss after tax for H1 2009.  This compared to the H2 2008 Sydney loss of $1.8 million after tax, and to the H1 2008 Sydney loss of $2.6m after tax, so we are encouraged by this trend.

We were pleased that despite lower purchases in line with the inventory reduction programme which caused a loss of $4m of rebates over the half we were able to convert a Q1 2009 Operating Loss into an operating profit before tax for Q2 2009 of $3.2m.  The result would have been further improved were it not for industry shortages in Panel TV stocks which emerged because of the strong sales uplift across the Industry in the month of December.”

Greg Smith stated “these times demand strict management of inventories and cash flows, and we are doing well in these two areas.  Capital expenditure is under a tight hold, and no new stores are committed to or planned for calendar year 2009.

However on a positive note our pilots for kitchen and bathroom renovations (Moorabbin and Thomastown) and for a range of new technology, software and gaming product (Moorabbin) have both been launched in recent months and are showing promising early results.  We expect these product and services innovations to represent a platform for like stores sales growth as we roll them out to other stores when the retail cycle improves.

Balmoral Burn Becomes Balmoral Churn Mosman Residents Angry

The Balmoral Burn appears to have become the Balmoral churn, after thousands of dollars worth of damage was done to the Balmoral beach foreshore in preparation for Sunday’s race up and a “silvertail” dinner which is being held in a massive tent erected on the sand.

This is not the first time that the Humpty Dumpty Foundation has found themselves in strife with local Mosman residents. 


Click to enlarge
In 2009 the charity organisation and Mosman Council forked out thousands of dollars to repair damage to the foreshore parks, after trucks delivering material for a night time Beach Party churned up grass and plants when erecting a giant marquee on Balmoral Beach.
This year the damage is extensive due in part to the recent rains say organisers.
According to Paul Francis the Executive Chairman of the Humpty Dumpty Foundation the “Silvertail” dinner is an important event that raises money for charity.
When asked about the collateral damage left behind by the event he said “We raise thousands of dollars for charity in the past we have contributed to the repairs of the foreshore. Mosman Council has also contributed and they have been extremely helpful”.
When asked why trades were allowed to drive their trucks across wet parks when a wide path was available for access he said. 
“We have event management on site that is supposed to manage this”.


Click to enlarge
Kathleen Jackson a mother of two children said “This is disguising. It is not the first time that the park has been destroyed by the Humpty Dumpty Foundation they did it in 2008 and 2009. Now they have spread themselves across three areas of the foreshore.”
“I come here every few days with my children and because of the mess we will be unable to use the park. Mosman Council need to take control of what is happening on their property”.
Gillian Parkes said “This is environmental vandalism of the worst kind. The Humpty Dumpty Foundation know what they are doing and it is clear that they don’t care or else they would put into place procedures to prevent the damage occurring”.
She added “All they want to do is use a prime location to run their event and then disappear for another year leaving the cleanup to Mosman Council. They did it last year and the damage took months to repair. All they do is throw some bark on the damaged areas in the hope that the damage is hidden the problem is that the bark gets blown away and large slabs of damaged park is exposed to hundreds of people who use the park area”.


Click to enlarge
Officials from Mosman Council did not return our calls.
If you want to have a say on this send me an email to dwr@4squaremedia.com