Smart Office

Netgear Recalls 82,000 Faulty Adapters

Netgear Recalls 82,000 Faulty Adapters

Netgear is voluntarily recalling around 82,000 Ethernet adapters sold in locally and in Europe due to fears that a semiconductor integrated circuit within the product may malfunction.

The XE103 Powerline Ethernet Adapters use 220-240 volt power sources and were sold both individually and in kits. During routine tests carried out on the product, Netgear found when used in 220-240 volt environments the adapters could stop working and overheat.


Click to enlarge

The company says it is voluntarily recalling the adapters worldwide in an effort to minimise potential consumer and product damage.

“Netgear has not received any reports of any personal injury or damage to property caused by this potential malfunction. However, to maintain the integrity and quality of its products, Netgear has decided to issue this recall,” said a recall notice from the company.

XE103 Powerline Ethernet Adapters sold in North America or other countries using 100-120 volt power sources are not affected by this recall, however Netgear advises against deploying them in 220-240 volt environments.

Customers should stop using their adapter and contact Netgear for a free product replacement. Call (02) 8448 2072 for more information.

Leave a Comment